glass doctor
Brand Summary
Glass Doctor® is a leading glass repair and replacement franchise offering services for residential, commercial, and auto customers. Established in 1962 and franchising since 1977, Glass Doctor has grown to over 175 locations across the United States and Canada. Acquired by Neighborly® in 1998, the brand is part of a powerful network of 30+ home service brands under Neighborly’s umbrella. Glass Doctor is known for its recession-resistant model, structured operations, and family-friendly work schedule.
Brand Superpowers
Recession-Resistant Business: Demand for glass repair and replacement remains constant, regardless of economic conditions.
Dual Franchise Opportunities: Operate as a Home & Business Glass franchise or an Auto Glass franchise.
ProTradeNet® Buying Power: Access price breaks from 250+ suppliers, generating over $8.7M in annual rebates.
Neighborly® HUB Support: Benefit from a network of 30+ home service brands with 5,500+ locations and $4B+ in system-wide revenue.
Comprehensive Training and Support: Sure Start training, ongoing coaching, and marketing support.
Structured Operations: Refined systems and proprietary technology for smooth business management.
Defined Territories: Strategic market selection to ensure prime business locations.
The Numbers
Industry
Glass Repair and Replacement
(Home, Business, Auto)
Industry Size
$21.5 Billion
Year Started
1962
Year Started Franchising 1977
Franchise Units Awarded
175
Franchise Units Open
175+
Number of Franchise Owners
180
Company-Owned Units:
0
Royalty Fee
5-7%
Brand Fund Fee
2%
Veteran Discount
20% off initial
franchise fee
Earnings
Investment Range
Auto Option:
$155,400–$317,100
Home & Business Option: $152,900–$302,100
Franchise Fee
(Single Unit)
$59,900
Multi-Unit Discounts
2-5 Units: Available
Required Net Worth $300,000
Required Liquid Capital
$50,000+
Top Performer
Home & Business: $1,076,833 average
annual gross sales
Auto:
$801,456 average
annual gross sales
Key Statistic
14 million annual windshield replacements in the U.S.
Average Revenue
Home & Business: $651,681 median
gross sales
Auto:
$415,688 median
gross sales
Business Basics
Business Model: B2C
Owner/Operator Role: Manage day-to-day operations, customer service, and team leadership.
Employees Needed: Varies by location and service model.
Facility Requirement: Retail or warehouse space; specialized equipment for auto or residential/commercial glass services.
Home-Based? No.
Semi-Absentee Ownership? Possible with strong managerial support.
E-2 Visa Eligible? Yes.
Target Customers: Residential homeowners, commercial property owners, and vehicle owners.
Major Competitor: Local and regional glass repair and replacement services.
Staffing: Utilize third-party hiring and onboarding platforms.
Market Strategy: Strong local and national marketing with print, digital, and community engagement.
Franchisee Support: Initial Sure Start training, ongoing guidance, local and national networking.
Growth Potential: High due to the constant demand for glass repair and replacement.
Competitive Advantages: Proven business model, brand recognition, and the Neighborly support network.
Training: Sure Start program, ongoing training through regional and national workshops.
The Stats
Ideal Candidate
Business Acumen: A background in business or management is beneficial but not required.
Passion for Service: Commitment to excellent customer experiences.
Drive for Success: A strong desire to build a legacy and secure financial stability.
Problem-Solving Skills: Ability to handle operational challenges efficiently.
Frequently Asked Questions
What is the initial investment required?
Investment ranges from $152,900 to $317,100, depending on the business model (Auto or Home & Business).
Is prior experience in glass repair necessary?
No, comprehensive training is provided, and prior experience is not required.
What support does Glass Doctor offer franchise owners?
Extensive training, ongoing coaching, marketing support, and networking with other franchisees.
What is the revenue potential?
Home & Business: Average annual gross sales of $1,076,833.Auto: Average annual gross sales of $801,456.
Can I own multiple units?
Yes, multi-unit ownership is possible with proper management and investment.
Is the business model recession-resistant?
Yes, the demand for glass repair remains high even in economic downturns.
Expert Guidance
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Find Your Ideal Fit
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Financial Support
Receive rebates to assist with your startup expenses, making it easier to embark on your entrepreneurial journey.
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